Orders

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover, JCB, Union Pay, Diners)

What is your return policy?

We offer returns for store credit within 14 days for unopened merchandise, or within 60 days during the holiday season (Starting November 1st until December 31st)

What is your pre-order policy?

Pre-Ordered products are paid for upfront to secure your order, and shipped to arrive on the products official release date. In-store pickup is also available at no extra charge on the products official release date.

As of now, Pokémon and Magic the Gathering products are not available during the pre-release window, and will only be available on the officially announced product launch date.

Shipping

Do you ship internationally?

We currently do not offer international shipping.

How can I track my order?

Once your order has been placed you will have received an email with a link to track your order. If you do not see the email please check your spam folder.

If you accidentally deleted this email please contact us by email via our Contact page.